What would you like to know?
For delivery related questions please click this message.
NB: Some links below will take you to other pages on our website.
1* Are you open today?
2* How much does it cost?
3* Can I change my booking?
4* Can I get a refund if I need to cancel?
5* Where is the best spot to go?
6* Do you cater for group bookings?
7* How many people can you cater for with one booking?
8* What kind of kayaks do you have?
9* Do you have a trailer I can use?
10* Are you still in the “usual” spot?
11* Can you drop off and pick up the kayaks at the river for us?
12* Do I need my own vehicle to transport the kayaks?
13* What if I don’t have a suitable car?
14* How close to the river are you?
15* Can I take my child?
16* Can I keep the kayak overnight?
17* Do you have any other small boats or “tinnies”to hire?
18* Do you have vouchers?
19* Are there any other kayak hiring businesses. in the area?
20* Do you hire Paddleboats?
If you still need help, please contact us by clicking here.
Answers…
3* YES! You can change your booking BUT conditions do apply.
Please click here for more information.
4* YES! You can get a refund if you need to cancel, BUT conditions do apply.
Click here for more information.
9* NO, we are sorry! Prior to Covid-19 we would hire from Ollie Robbins Oval, Macquarie River - Wambuul.
To provide compliance with Covid-19 regulations we now only hire from our residence.
So our clients must provide their own way of transporting their hired items.
10* NO, we are sorry!
Transportation of any hired equipment is the responsibility of the hirer.
12* YES! unless you choose to walk (See below).
Kayaks are over 3m long, so you will need roof racks or a tow bar for a trailer.
Suitable vehicles include utilities, trucks or station wagons. (Some larger sedans - e.g. Kia Carnivale - can fit unto 3 single kayaks with the seats folded down.)
13* If you don’t have a suitable vehicle, it is possible “walk” the kayaks to the river.
Check out the map here.
If you are on your own, we STRONGLY suggest you also hire a kayak trolley to help you get to and from the river.
2 healthy adults can comfortably carry 2 kayaks at once.
We are nearly 1 km from the nearest boat ramp which is down hill. So bringing the kayaks back will take a bit more effort, but it has been done several times before.
14* We are about 1 km from the nearest boat ramp.
Check out the map here.
19* NO! At this time, we are the only full time suppliers of kayaks and paddle boards for casual hire in the Orana region.
20* NO! However, paddleboats are available at Taronga Zoo for use within its facilities.
17* NO! We only have available kayaks and standup paddle boards for hire along with their associated accessories.
18* NO! However, you can book on behalf of someone and then they can change the date (if necessary) by calling us.
19* NO! At this time, we are the only full time suppliers of kayaks and paddle boards for casual hire in the Orana region.